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We do the heavy lifting

Our clients are supported by our four support values

Dedicated on-site support team

  • Staff onboarding & offboarding

    Give us the name and start date of your new employee, and we’ll take care of the rest. We know a new employee's first day is important, so we’ll be there onsite to take care of their IT on-boarding in person.

  • Video conference room setup

    Having a dedicated video conferencing room no longer costs a fortune, we’ll advise on the optimal marriage between hardware & software for your needs.

  • VOIP phone solutions and maintenance

    Looking to move you phone service to the cloud but not sure who to go with? Foxcove will recommend the best VOIP Provider to fit your budget and phone use. We’ll even setup the new phone system and train your staff.

  • Full network support

    Wireless, firewall, security testing, and maintenance - with many services in the cloud, Foxcove will make sure you have a solid network foundation. Cloud-powered networks allow our engineering team to make changes from anywhere, instantly.

  • Laptop purchasing, setup, and asset management

    We’ll setup your direct purchasing accounts for maximized hardware discounts and automatic computer setup using DEP and MDM. Ever seen a laptop auto-setup right out of the box, hands-free? Let us show you the magic.

  • Cloud app service support

    Everything is now in the cloud, including your software and users. Foxcove will manage your cloud app services and make sure they scale with your growth. Don’t pay for accounts or services you no longer need.

  • SSO (Single Sign On)

    We’ll design, implement and support SSO to make sure that your company and users are secure. Foxcove will train your staff so they know how to navigate their cloud services while only needing to remember a single login and password.

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    Foxcove Assist

    Already have an internal IT team, but need an extra set of hands to help finish a project? Office moves, setting up new workstations, to architectural design for big cloud-migration project - we’ll fill in the gaps where your team needs the extra help and knowledge.

Presence when you need us most

Our support approach is simple

We visit your office

We schedule regular visits from our engineers to your workplace, to make sure everything’s running well. It’s usually weekly, but can happen however often is needed.


We're always on

We also use a Slack IT support channel between your staff and our engineers, alongside text messaging, phone support, remote screen-sharing and good ol' email.

No contract lock-ins

We know of the standard IT support company who lock their clients into lengthy contracts with minimum support hours, meaning that when everything's running smoothly - you're simply wasting your money.


At Foxcove, we stick to your monthly budget and only charge for time that we're actually helping you out. No nasty time limits, no fluff. You're in control.

Provide real IT leadership

IT roadmap development

We believe IT support is an on-going conversation. Tell us where your business is going and we will ensure your IT growth is in full alignment.

CIO Services

Our CIO Advisory Services provide your C-Suite with an IT Executive at a fraction of the cost. Assess your current technology, digitize your business, prepare for M&A, and get prescriptive roadmaps fused to your business strategy.

Just ask our clients

Over the years, we’ve had the privilege to help many clients as they grow, often expanding from just a few machines to full-on multi-site operations. Here’s what a few of them have to say:

“As Freenome has grown over the last few years, Foxcove's IT team helped us move into two new office spaces.


They've continuously provides exceptional onsite and remote support for our users, including monitoring lab equipment, troubleshooting and onboarding / offboarding employees.”

Jenn

“Foxcove was able to take care of our initial office needs, such as upgrading our WiFi for our growing team and implementing Zoom Rooms across our Oakland office.


The team also helped build out our other office locations and provided Mac user support across our six California regions.”

Nasim

“Supporting us since 2015, we appreciate that Foxcove listens to our firm’s particular IT needs and proposes affordable solutions, without overselling us any unnecessary services. 


Helping us build a solid IT foundation to grow from, gives us big peace of mind, which is important for us to run our business.”

Ming

So, how can we help your business?

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